Spinoloco Document Upload: Format and Size Rules
Uploading documents for verification is a standard and crucial step at any reputable online casino. For players at Spinoloco casino, getting this process right the first time ensures quick approval and avoids delays in accessing your account or withdrawing winnings. This guide provides a clear, step-by-step walkthrough of the Spinoloco document upload process, detailing the exact format and size rules you need to follow.
Why Spinoloco Requires Document Verification
Like all licensed gambling platforms, Spinoloco is legally obligated to verify the identity and age of its players. This process, known as Know Your Customer (KYC), is a security measure designed to prevent fraud, money laundering, and underage gambling. It also protects your account from unauthorized access. You will typically be asked to upload documents when you make your first withdrawal request or if you claim a substantial Spinoloco bonus. The process is mandatory and cannot be skipped if you wish to cash out.
Accepted Document Types and Formats
Spinoloco requires clear, color copies of specific documents. Blurry, black-and-white, or cropped photos will likely be rejected. All files must be in one of the following common digital formats. The platform will not accept proprietary formats like .PSD or .PAGES.
- Proof of Identity: A valid government-issued photo ID. This can be a passport, driver’s license, or national identity card. The image must show your full name, date of birth, photo, and expiry date clearly.
- Proof of Address: A recent utility bill (gas, water, electric), bank statement, or official government letter. It must be dated within the last three months and show your full name and address as registered on your Spinoloco account.
- Proof of Payment Method: If you deposited using a credit/debit card, you may need to provide a photo of the front of the card (with the middle 8 digits and CVV code obscured, but the first 6 and last 4 digits visible). For e-wallets, a screenshot of the account may be sufficient.
File Size and Upload Procedure
The maximum file size for each document upload is typically 8 MB. Files larger than this will fail to upload. To ensure a smooth process, follow these steps:
- Log into your Spinoloco account and navigate to the ‘My Account’ or ‘Verification’ section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Click the ‘Upload’ button and select the correct file from your device. Ensure the document is fully visible and legible in the preview window.
- Submit the document for review. You may need to repeat this process for each required document type.
If you encounter an error, first check that your file is under the 8 MB limit and in an accepted format (.JPG, .PNG, or .PDF).
| Document Type | Accepted Formats | Max File Size | Key Requirements |
|---|---|---|---|
| Proof of Identity | .JPG, .PNG, .PDF | 8 MB | Full name, DOB, photo, and expiry date must be clear. |
| Proof of Address | .JPG, .PNG, .PDF | 8 MB | Issued within last 3 months, matches account details. |
| Proof of Payment | .JPG, .PNG | 8 MB | Card numbers partially obscured, name visible. |
Common Problems and Troubleshooting
Many verification delays are caused by easily avoidable issues. The most common rejection reasons include documents being cropped, blurry, or too dark to read. Another frequent problem is submitting an expired ID or a proof of address that is older than three months. If your documents are rejected, Spinoloco will usually email you explaining the reason. Simply correct the issue and re-upload the file. The verification team at Spinoloco typically reviews submissions within 24-48 hours, but it can take up to 72 hours during peak times.
What Happens After Successful Verification?
Once your documents are approved, your account will be fully verified. This means all restrictions on your account will be lifted, allowing for seamless withdrawals. A verified status is often a prerequisite for claiming certain promotions, like a Spinoloco no deposit offer or Spinoloco free spins, as the casino needs to confirm your identity before releasing bonus funds. Remember, you only need to complete this process once. After that, you can enjoy everything the platform has to offer, including using any valid Spinoloco promo code, without further interruptions.
